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Support

OConnor products are respected and trusted for their reliability, longevity and toughness.  This is relied upon by cinematographers, rental houses and studios worldwide.

As part of Vitec Videocom, OConnor is able to offer the benefit of truly global support by OConnor trained engineers in multiple locations. They are always ready to advise you and provide assistance, and there is a wide availability of spare parts.  If you need your product to be repaired, consult the Vitec Videocom After Sales Service Team specialists using the Technical Support link below. Alternatively, every OConnor dealer has product knowledge and can help you on site.

Technical support

Contact our service centers directly or fill out a Technical Support Request to get specialist assistance for supported products.

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Downloads

Download all of our documents: from catalogs to user guides and handy parts lists.

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Warranty

All OConnor products have a one-year warranty. If you register your product here online, you can extend it to two years at no additional charge.

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WEEE recycling

All OConnor products have a one-year warranty. If you register your product here online, you can extend it to two years at no additional charge. Contact us regarding the European Union recycling directive for electronic equipment.

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Pre-Owned Heads

Combining quality craftsmanship and state of the art engineering, OConnor fluid heads are built to last. Using proper maintenance, they can remain functional for many years. In fact, there are OConnor fluid heads that are almost 70 years old that are still being used today!

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